Certificate III in Tourism

500 Training Places

Looking to learn a new skill to prepare you for an interesting career in the tourism industry? Challenge yourself with this training course and become a croupier at Crown, where you'll work in a fast-paced and fun environment in a world-class tourism destination.

After successfully completing this program, you will have the skills and knowledge to work in the Gaming and Tourism industry as a croupier, and will be awarded the following qualification that is recognised throughout Australia: SIT30112 Certificate III in Tourism.


Register Your Interest or Apply. We'll be back in touch and invite you to one of our Information Sessions held in the weeks leading up to the start date. For more information about this course, go to the Crown Careers website

This program is one of Crown's 500 Training Places programs, which has specific selection criteria. If you do not meet any of the selection criteria, you can also apply for entry into this program through Crown's regular recruitment process at the Crown Careers website

Qualification: SIT30112 Certificate III in Tourism

Registered Training Organisation: Crown College

Training Organisation ID: 3743

Fee: Not applicable if you qualify for Crown's 500 Training Places program.

Duration: approximately 18 weeks

Pre-requisites: Not applicable.

Selection criteria:

You must:

* be 18 years or older

* be a citizen or a permananet resident of Australia, or a citizen of New Zealand

* satisfactorily complete probity checks, including police and credit checks

* satisfactorily complete Crown College's language, literacy and numeracy assessment.

Location: Crown College, 8 Haig Street, Southbank (in Crown Metropol Melbourne)

Trainers: Qualified and experienced trainers who are working in the industry.

Course Content:


SITXWHS101 Participate in safe work practices
SITHFAB201 Provide responsible service of alcohol
SITXFSA101 Use hygienic practices for food safety
SITHGAM201 Provide responsible gambling services
SITHGAM302 Operate table games
SITTTLS201 Operate an online information system

Customer Service:

SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXCCS201 Provide visitor information
SITTTSL202 Access and interpret product information
SITTTSL302 Provide advice on Australian destinations


SITTIND201 Source and use information on the tourism and travel industry
SITXHRM301 Coach others in job skills


Two of the following:

SITHGAM303 Deal Baccarat games
SITHGAM305 Deal Blackjack games
SITHGAM306 Deal Poker games
SITHGAM309 Conduct Roulette games


For further information about 500 Training Places, please email us at:

For further information about this Registered Training Organisation, please click here

The following dates are currently proposed dates only. This program has regular intakes aligned to our recruitment processes, so we encourage you to apply at any time. 

Register Your Interest