Our Policies and Procedures

Policies and Procedures

Policy Publication

All policies and procedures that are applicable to prospective students and enrolled students (domestic or international) and all relevant organisation employees/contractors are made available on request at all times, and form part of the induction and orientation for employees/contractors and students and are made available via the website (where appropriate).

Click on the below policies and procedures to view and download pdf versions.

All Students:

Student Misconduct
Assessment Appeal
Plagiarism, Cheating & Collusion 

International Students Only:

Monitoring Course Progress - International
International Education Agents
Recognition and Credit Transfer - International
International Marketing
Fees & Charges - International
Refund - International
Transfer of Provider
Tuition Protection Services
Overseas Student Health Cover
Critical Incident Response - International
Student Admissions - International
English Language Proficiency
Early Intervention Strategy for International Students

Complaints & Appeals - International
Deferral, Suspension & Cancellation
Student Support & Welfare