At a glance
CPP20212 Certificate II in Security Operations
500 Training Places
Start Date Enrol By Location Apply
29.01.2018 25.01.2018 Melbourne
13.03.2018 08.03.2018 Melbourne

Certificate II in Security Operations

As part of Crown's 500 Training Places program, this course is available only to:

* people affected by redundancies, with preference given to people from the automotative industry
* Aboriginal and Torres Strait Islander people
* new immigrants
*  women in crisis

The CPP20212 Certificate II in Security Operations qualification aims to provide participants with the knowledge and skills required to provide security services, including crowd control and unarmed guarding. The course covers: 

     * legislation relevant to the industry
     * communication skills
     * customer service
     * teamwork
     * first aid
     * managing intoxicated persons
     * reporting security incidents
     * occupational health and safety
     * basic restraints
     * emergency procedures.

After successfully completing this qualification, you will fulfil the requisites to apply for a security licence from Victoria Police, with the sub-activities of Crowd Controller and Unarmed Guard.


Register Your Interest, or Apply. We'll be back in touch and invite you to one of our Information Sessions held in the weeks leading up to the start date.

Register Your Interest

Qualification: CPP20212 Certificate II in Security Operations

Registered Training Organisation: Crown Training Pty Ltd

Training Organisation ID: 40529

Fee: Not applicable if you qualify for Crown's 500 Training Places program

Duration: 4 weeks

Pre-requisites: Not applicable

Attendance requirements: Monday to Friday, 8.00 am to 4.00 pm

Selection criteria: You must:

* be 18 years or older

* be a citizen a permanent resident of Australia, or a citizen of New Zealand

* satisfactorily complete probity checks, including police and credit checks

* satisfactorily complete the Crown College Language, Literacy and Numeracy assessment.

Location: Crown College, 8 Haig Street, Southbank (in Crown Metropol Melbourne)

Trainers: Qualified and experienced trainers who are working in the industry.

Course Content:

CPPSEC2001A Communicate effectively in the security industry

CPPSEC2002A Follow workplace safety procedures in the security industry

CPPSEC2003B Work effectively in the security industry

CPPSEC2004B Respond to security risk situation

CPPSEC2005A Work as part of a security team

CPPSEC2006B Provide security services to clients

HLTFA311A Apply first aid


CPPSEC2010A Protect safety of persons

CPPSEC2011B Control access to and exit from premises

CPPSEC2012A Monitor and control individual and crowd behaviour

CPPSEC2014A Operate basic security equipment

CPPSEC2015A Patrol premises

Additional units required for Victoria Police Licensing

CPPSEC2017A Protect self and others using basic defensive techniques

CPPSEC3002A Manage conflict through negotiation

CPPSEC3005A Prepare and present security documentation and reports

CPPSEC3013A Control persons using empty hand techniques

CPPSEC3017A Plan and conduct evacuation of premises

CPPSEC1003A Apply security procedures for the responsible service of alcohol

TLIE2007 Use communication systems

For further information about 500 Training Places: please email

For further information about this Registered Training Organisation, please click here.

CPP20212 Certificate II in Security Operations - 500 Training Places

Start Date Enrol By Location
29.01.2018 25.01.2018 Melbourne Apply Now
13.03.2018 08.03.2018 Melbourne Apply Now