The CPP20218 Certificate II in Security Operations qualification is part of the Property Services Training Package. The CPP20218 Certificate II in Security Operations is a nationally recognised qualification.
The qualification aims to provide participants with the knowledge and skills required to provide security services, including crowd control and unarmed guarding.
This course covers legislation relevant to the industry, communication skills, customer service, teamwork, first aid, managing intoxicated persons, reporting security incidents, occupational health and safety, restraints and emergency procedures.
After successfully completing this qualification you will have fulfilled the requirements to apply for a security licence through Victoria Police, with the activities of Crowd Controller and Security Guard (Unarmed Guard).